Terms of Service: Text Marketing & Notifications
By consenting to receive SMS communications from Willows & Runes at checkout or by subscribing through our website tools, you agree to receive recurring text notifications (including order updates and abandoned checkout reminders), marketing offers, and transactional communications (such as review requests).
Message frequency may vary. Consent to receive text messages is not a condition of any purchase.
If you wish to unsubscribe from receiving SMS messages, simply reply STOP to any message you receive from us. Alternatively, you may use the unsubscribe link included in our messages. Please note that any other means of opting out (such as alternative wording) will not be considered a valid opt-out request.
We do not charge a fee for SMS services; however, message and data rates may apply as determined by your wireless carrier.
For assistance, reply HELP to any text message or contact us directly at willowandrune@gmail.com.
Service Changes
We reserve the right to modify or change the telephone numbers, short codes, or technology platforms we use for SMS communications at any time.
If a number or short code changes, we will notify you. Please note:
Messages sent to an outdated number or short code (including STOP or HELP requests) may not be received, and we are not responsible for honoring those requests if incorrectly directed.
Limitation of Liability
To the fullest extent permitted under applicable law, Willows & Runes shall not be liable for any failed, delayed, or misdirected delivery of information sent via SMS, nor for any errors in message content or actions taken (or not taken) based on the information received.
Your use of the SMS service is at your own risk.
For more information on how we collect, use, and protect your personal information, please review our [Privacy Policy](link to your Privacy Policy).
Arbitration and Class Action Waiver
Arbitration Agreement
By purchasing from Willows & Runes or using our services, you agree that any dispute, claim, or controversy arising out of or relating to:
These Terms of Service
Your access to or use of Willows & Runes' website, services, or products
Any alleged violation of law
(collectively, a "Claim") will be resolved through binding individual arbitration, rather than in court, except as otherwise provided below.
Arbitration will be administered by the American Arbitration Association under its rules.
Each party is responsible for their own attorneys' fees, expert costs, and expenses related to the arbitration.
The arbitrator shall issue a written decision, including the findings of fact and conclusions of law, and has no authority to make errors of law or override these Terms.
The arbitration will take place in Washington State, unless mutually agreed otherwise.
Governing Law
These Terms and any arbitration proceedings will be governed by the Federal Arbitration Act and the internal laws of the State of Washington, without regard to its conflicts of law principles.
All decisions regarding the enforceability, applicability, and validity of this Arbitration Agreement shall be made solely by an arbitrator.
Opting Out of Arbitration
You may opt out of arbitration within 30 days of your first purchase or use of Willows & Runes' services.
To opt out, send a written request to:
Willows & Runes
Email: willowandrune@gmail.com
[You could add a P.O. Box or mailing address if you have one, or keep it email-based.]
Your opt-out request must include:
Your full name
Your billing address
A clear statement that you wish to opt out of arbitration
Opting out will not negatively affect your relationship with Willows & Runes.
Class Action Waiver
You and Willows & Runes agree that:
All Claims will be brought individually, not as part of a class, consolidated, or representative action.
The arbitrator may not consolidate the claims of multiple individuals.
You may not bring a claim as a class member in a collective proceeding.
If any part of this Class Action Waiver is found unenforceable, that specific claim must be litigated in court, and the rest of the Arbitration Agreement will remain enforceable.
Contact Us
For questions regarding these Terms of Service, SMS communications, or arbitration, please contact:
Willows & Runes
Email: willowandrune@gmail.com